Refund Policy

 

At Islamic Art Hub, we want to ensure your complete satisfaction with your purchase. We offer a 15-day return policy to provide you with peace of mind. Please read the following guidelines to understand our return process:

1. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

• It must be within 15 days from the date of receiving your item.
• The item must be in the same condition as when you received it, which means it should be unworn, unused, and with all original tags.
• The product should be in its original packaging.
• You must provide a valid receipt or proof of purchase.

2. Initiating a Return

To start the return process, kindly contact our customer support team at: cs@islamicarthub.com Once your return request is accepted, we will provide you with detailed instructions on how and where to send your package.

Please note that we cannot accept items for return if they are sent back to us without first requesting a return through our support team.

3. Return and Exchange Shipping

The buyer is responsible for all return and exchange shipping fees. We recommend using a trackable shipping method and ensuring the item is properly packaged to prevent damage during transit.

4. Contact Us

If you have any questions or need assistance with your return, please do not hesitate to reach out to us. Our dedicated customer support team is here to assist you with any concerns you may have.

We value your satisfaction and appreciate your trust in Islamic Art Hub. Our goal is to provide you with high-quality products and excellent customer service. Thank you for choosing us for your Islamic art and decor needs.

For further inquiries or assistance, please contact us at cs@islamicarthub.com